FieldRobin
FieldRobin jobs board screenshot

Overview

One system for scheduling, invoicing, reviews, and AI follow-ups for Solo, Crew, Growing, and Medium operations.

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Core products

  • Field service management
  • Scheduling & routing
  • Invoicing
  • Reviews & reputation
  • Business automations

By business stage

  • Solo
  • Crew
  • Growing
  • Medium

By outcome

  • Get more work
  • Run work better
  • Get paid faster

Industries

HVAC, plumbing, electrical, landscaping, and more.

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Field service technician at work

Overview

Built for Solo, Crew, Growing, and Medium businesses in HVAC, plumbing, electrical, cleaning, landscaping, and more.

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Core trades

  • HVAC
  • Plumbing
  • Electrical
  • Handyman

Property & exterior

  • Cleaning
  • Landscaping
  • Pest control
  • Pressure washing

Solutions

Solo, Crew, Growing, and Medium operations with AI automation.

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FieldRobin invoicing screenshot

Overview

Jobs, scheduling, customers, invoicing, payments, reviews, and AI automation in one daily workflow.

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Run work

  • Jobs
  • Scheduling
  • Customers
  • Customer chat
  • Website forms

Payments and follow-up

  • Invoices
  • Payments
  • Reviews
  • Ask AI
  • AI agents
  • Voice capture
  • Integrations

Free tools

Find government contracts and more.

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Pricing
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Changelog

What’s new in FieldRobin

A short history of the features and fixes that make daily work easier for home-service businesses.

Updated through October 3, 2026

  1. Oct 3, 2026
    Improved

    Locked Ask AI models

    Free accounts can see paid Ask AI models before upgrading.

    • Paid models stay visible in Ask AI and are locked on the Free plan. Choosing one opens plans in the app.
  2. Oct 3, 2026
    Improved

    Free plan email allowance

    Free accounts can send 10 emails a month.

    • Free plan email is limited to 10 messages a month. SMS stays off.
  3. Oct 3, 2026
    Improved

    Find the right FieldRobin solution

    New pages connect FieldRobin workflows to the outcomes service businesses need.

    • Explore ways to get more work, run daily jobs better, and get paid faster, with links to related product features. Browse the solution and feature hubs in Spanish, too.
  4. Oct 2, 2026
    Improved

    More Ask AI models

    Ask AI adds four models with credit prices based on token cost.

    • GPT-6 Luna is 1 credit. Gemini 3.8 Flash is 8, Muse Spark 1.3 is 13, and Grok 4.7 is 20. The higher-priced models are on Pro and Team.
  5. Oct 2, 2026
    Improved

    Ask AI uses GPT-6 Luna Pro

    Everyday Ask AI answers use GPT-6 Luna Pro.

    • GPT-6 Luna Pro replaces GPT-4o and GPT-4o mini.
  6. Oct 1, 2026
    Improved

    Marketing pages cover more FieldRobin features

    New pages explain Customer Chat, Website Forms, Ask AI, AI agents, and voice capture.

    • The pages describe what each feature does and where it has limits.
    • The homepage, pricing page, FAQs, and About page now explain current tools, controls, and chat reply limits.
  7. Oct 1, 2026
    Fixed

    Public AI guide links work for everyone

    AI assistants can follow FieldRobin’s public guide without hitting a sign-in page.

    • The guide uses a clear summary heading and links to public setup information.
  8. Oct 1, 2026
    New

    Official AI instructions for FieldRobin

    FieldRobin now publishes a clear, citable guide to its product and website chat setup.

    • AI assistants and search tools can find official FieldRobin facts, answers to common questions, and steps for adding website chat.
    • The guide is available in English and Spanish, with links to current pricing, security, product features, and setup details.
  9. Oct 1, 2026
    Improved

    Service requests get the full chat view

    Visitors can fill out a service request without leaving the chat flow.

    • Selecting Leave a service request on Home opens the form across the full chat area, with the close control at the top right.
    • Closing the chat now fades it out instead of shrinking the full panel into the launcher.
  10. Oct 1, 2026
    Improved

    Customer chat now has Home and Messages tabs

    Visitors can choose a conversation or service request from a clearer chat home screen.

    • Use Home to start a message or leave a service request, then switch to Messages to continue the conversation.
    • The tab bar stays available on small screens, with the current chat and request controls preserved in Messages.
  11. Oct 1, 2026
    Improved

    Customer chat can use more of your business knowledge

    Add more FAQ and website sources, and let AI find the sections that best answer a visitor’s question.

    • Add up to 20 FAQ or website sources. Drafts count toward the limit and can be edited or discarded.
    • AI searches relevant sections across approved sources instead of relying only on the beginning of a long page.
    • Support can see how many passages matched and why a reply used the no-answer fallback.
  12. Sep 30, 2026
    Fixed

    Customer chat text fits small screens

    Long questions, links, and messages now wrap inside the chat panel.

    • Chat text and controls now wrap within the available width instead of creating horizontal scrolling.
  13. Sep 30, 2026
    Improved

    A clearer, more compact customer chat

    Customer chat gives conversations more room and uses a smaller, more visible launcher.

    • The service request action takes less space and appears only in the chat controls instead of in both the reply and footer.
    • A defined border and stronger shadow help distinguish the open chat from the page.
    • The launcher now has a filled white-gradient chat icon, a smaller charcoal button, and a warm glow on hover.
  14. Sep 30, 2026
    Fixed

    Keep chat contact details up to date

    Customer chat contact cards now use the current phone number in your business profile.

    • Existing chat conversations now show your current business phone number in contact cards.
  15. Sep 30, 2026
    Improved

    Choose when customer chat is available

    Choose chat hours and get a clear status when AI replies are paused.

    • Choose always available when you do not use a weekly schedule. Visitors can message or leave a service request any time without seeing a closed message.
    • Visitors now see a clear notice when AI replies pause because the reply allowance is used.
  16. Sep 30, 2026
    Improved

    Customer chat replies included with paid plans

    Pro and Team now include 500 customer-chat AI replies each month, with extra replies available after you use them.

    • Get 500 customer-chat AI replies per business each month with Pro or Team. After you use them, add 500 more for $29 per month. Human chat and service requests stay available when AI replies pause.
  17. Sep 30, 2026
    New

    Chat is now available on marketing pages

    Visitors can message FieldRobin while browsing the public site.

    • Open the site chat to ask questions about FieldRobin from marketing pages.
  18. Sep 25, 2026
    Improved

    Lifecycle emails that match your next step

    Product tips now reflect what you have already done in FieldRobin.

    • Get one useful next step for customers, jobs, invoices, reviews, forms, chat, or Ask AI. Product activity no longer stops your tips, and free accounts receive no more than one follow-up each month after the first three weeks.
  19. Sep 25, 2026
    Fixed

    Readable workspace and branding options

    Workspace and branding choices now stay inside business cards at smaller widths.

    • Long option labels and descriptions wrap cleanly instead of overlapping nearby controls.
  20. Sep 24, 2026
    Improved

    Safer business deletion and portable data exports

    Export business data before deletion, and confirm deletion by typing the exact business name.

    • Download a ZIP archive with structured JSON records and uploaded files. Only business owners can export or delete a business.
  21. Sep 24, 2026
    New

    Custom starter questions for customer chat

    Businesses can tailor the question pills visitors see when customer chat opens.

    • Edit the default questions in Customer chat settings so visitors see prompts that fit your services.
  22. Sep 24, 2026
    Fixed

    A clickable FieldRobin logo in customer chat

    The Powered by FieldRobin logo now links to fieldrobin.com.

    • Select the full logo in a customer chat footer to open FieldRobin in a new tab.
  23. Sep 21, 2026
    Improved

    Clearer booking details on the calendar

    Calendar bookings now show the job name and customer together.

    • See the job name above the customer name in day, week, month, and route views so you can identify each booking faster.
  24. Sep 21, 2026
    Fixed

    Customer addresses stay current on the schedule

    Updating a customer address now updates linked schedule jobs that use the customer's default address.

    • Add a ZIP code or correct an address once, and the schedule and route map use the updated address. Job-specific service locations stay unchanged.
  25. Sep 21, 2026
    Fixed

    More reliable token management

    The token list now works for browser sessions and API-token sessions.

    • Opening Settings > Tokens no longer returns an error when your signed-in browser session uses a transient authentication token.
  26. Sep 21, 2026
    Fixed

    Smoother page-to-page navigation

    The app shell now stays on screen while you move between pages.

    • Routine access checks no longer replace the full workspace with a loading spinner.
  27. Sep 21, 2026
    Improved

    A clearer Ask AI model picker

    The Ask AI model picker now explains model access and plan requirements where you choose a model.

    • See each model's description, response-credit cost, and Free, Pro, or Team plan badge. Paid models stay visible with a direct upgrade path when your current plan does not include them.
  28. Sep 20, 2026
    Improved

    Clearer workspaces on every screen

    Reports, complaints, and team pages are easier to scan, and tabs stay consistent on smaller screens.

    • Reports now use consistent tabs and clearer content layouts. Shared tabs keep their compact height without overflowing on smaller screens.
    • Complaint and team views are easier to manage, location access controls have clearer labels, and dialogs fade smoothly as they open and close.
  29. Sep 20, 2026
    Fixed

    Required setup before workspace access

    New accounts must finish onboarding before entering the app.

    • The app checks and saves required setup details before onboarding can finish. If a draft cannot be saved, you stay on that step.
    • Each team member’s goals stay with their account, and the dashboard uses those goals to prioritize the activation checklist.
  30. Sep 18, 2026
    Fixed

    More reliable MCP discovery

    AI clients now receive one consistent FieldRobin tool catalog when they discover or start an MCP connection.

    • The public MCP Server Card and the in-session catalog now agree on available tools, permissions, and instructions.
    • A catalog hash helps clients detect stale discovery data before using a cached tool list.
  31. Sep 17, 2026
    Improved

    More reliable AI connections

    FieldRobin MCP connections now have clearer setup guidance and safer access defaults.

    • AI tools can discover the supported FieldRobin MCP tools and protocol versions more consistently.
    • Connection guidance now clearly separates read access from optional write access, so you can start with the permissions you need.
    • Disconnecting an MCP client can now revoke its FieldRobin access and refresh credentials, so a client logout does not leave an active connection behind.
  32. Sep 17, 2026
    Fixed

    Safer customer-chat updates

    Open customer chats now reconnect after a deployment without losing the conversation or a draft.

    • The widget detects when its polling code is out of date, pauses requests, and shows one refresh action. Your transcript and unsent draft return when chat reconnects.
  33. Sep 16, 2026
    Fixed

    Cleaner empty states

    Empty-state illustrations now keep their artwork edge without an added frame.

    • The shared empty-state components no longer draw a border around illustrations across app pages.
  34. Sep 15, 2026
    Improved

    A calmer customer-chat composer

    The message box stays compact until a visitor writes multiple lines, and the widget footer is easier to distinguish.

    • The empty composer now uses a single-line height and grows only as the message wraps. A stronger footer shadow separates the typing area from the conversation.
    • The FieldRobin logo is larger, and local developers can preview a configured widget without publishing each visual change.
  35. Sep 15, 2026
    Fixed

    A clearer way to close customer chat

    The chat close control now sits clearly below the conversation window and follows FieldRobin branding.

    • The close button uses a smaller X and the FieldRobin orange brand color for a calmer, easier-to-recognize control.
    • The chat window keeps a clear gap above the close button on desktop and mobile, and the embed script now refreshes promptly after updates.
  36. Sep 15, 2026
    Improved

    More control in customer chat

    Visitors can manage their chat window and keep a copy of the conversation from one quick-actions menu.

    • The widget now has a bottom close control and a top-right menu for minimizing, expanding, downloading a transcript, or starting a new conversation.
    • Transcript downloads are created locally in the visitor's browser, and new conversations start with a fresh visitor session.
  37. Sep 15, 2026
    Improved

    A more familiar customer chat workspace

    Customer chat now follows the same page header, tabs, buttons, and form controls used across the app.

    • The workspace removes the extra inbox label, uses the standard tab bar, and keeps setup fields and actions consistent with the rest of FieldRobin.
  38. Sep 15, 2026
    Fixed

    Reliable app page scrolling

    App pages now keep scrolling inside the current page content when panels or data change.

    • Route changes start at the top, and the shared scroll surface corrects stale positions after content resizes so you do not get stranded below the page.
  39. Sep 15, 2026
    Improved

    More helpful customer-chat next steps

    When AI cannot confirm the main answer, customer chat now shows verified ways to continue.

    • Uncertain answers can show configured business hours, contact links, and a service-request action without another model request.
    • A short yes after an AI offer to connect now sends the conversation to the person queue directly.
  40. Sep 15, 2026
    Fixed

    Smoother chat focus states

    The message composer focus ring now follows its rounded shape.

    • Keyboard focus on the message box now uses a rounded ring that matches the composer.
  41. Sep 15, 2026
    Improved

    Helpful next questions

    Customer chat keeps question prompts available after each AI answer without making another model request.

    • Follow-up pills are ordered locally from the previous question, so visitors can continue the conversation without extra AI tokens. The footer logo is also easier to see.
  42. Sep 15, 2026
    Improved

    Clearer AI takeover cues

    Customer chat keeps the header focused on business hours while starter questions show when AI is ready to help.

    • When the owner is away, the header shows the next opening or open state instead of an AI availability status. Starter questions are labeled as an AI prompt while takeover is active.
  43. Sep 15, 2026
    Improved

    Easier customer chat starts

    Visitors can start with common questions, and AI answers are clearly labeled.

    • Starter question pills send common questions with one tap. Once an approved-source answer is generated, the same starter question uses the cached answer without another generation call until the business changes its approved content.
  44. Sep 15, 2026
    Improved

    Faster chat replies

    Press Enter to send a message from the chat composer without reaching for the send button.

    • Enter now sends messages in Ask AI and website customer chat. Use Shift+Enter when you want a line break.
  45. Sep 15, 2026
    Fixed

    Steadier popup transitions

    Opening or closing a popup no longer briefly flickers the app content.

    • Dialogs, sheets, and the command palette now open and close without briefly flashing the main workspace.
  46. Sep 15, 2026
    Improved

    A clearer customer chat footer

    The customer chat footer now uses the full FieldRobin logo alongside its localized attribution.

    • Powered by FieldRobin now shows the FieldRobin logo so visitors can identify the platform at a glance.
  47. Sep 15, 2026
    New

    Clearer customer chat availability

    AI can cover closed hours or busy periods, while visitors see who is available and can reach the right next step.

    • AI takes over automatically outside the business's weekly hours. Owners can also turn on AI takeover during open hours when they are busy.
    • The person handoff option stays hidden while AI is handling the conversation, and returns when the owner is available for handoff.
    • The chat header shows an Available status during open hours and supports an owner photo uploaded from Customer chat settings.
    • The message box grows as visitors type, so longer messages remain visible without a one-line field.
  48. Sep 14, 2026
    Improved

    Protect customer chat reply allowances

    Visitor and business limits, risk checks, and safe answer reuse help limit unexpected AI use.

    • AI requests are capped per visitor and across all visitors at 5 per minute, 30 per hour, and 50 per day by default. Owners can set a lower daily limit.
    • Requests blocked by these limits do not call the generation model or use a reply credit. Visitors can still message, request a person, or submit a service request.
    • Higher-risk bursts can trigger an optional Turnstile check. Businesses can review usage, cache hits, and safety events.
    • Exact cited answers can be reused for seven days without another generation call. Similar-question matching stays off until its embedding endpoint and privacy notice are reviewed.
  49. Sep 14, 2026
    Fixed

    Fewer false chat rate limits

    Normal chat polling no longer blocks service request submissions.

    • Widget loading, message polling, handoffs, and service requests now use separate rate limits.
    • Retrying the same service request does not use another submission attempt.
  50. Sep 14, 2026
    Fixed

    Chat times match your time zone

    Conversation and message times now use your configured time zone.

    • The chat inbox and usage dates use your profile time zone. If your profile still has the default UTC setting, FieldRobin uses your browser's local time zone.
  51. Sep 14, 2026
    Fixed

    Keep the conversation open

    The service request form no longer takes over website chat after a handoff.

    • Visitors can minimize or close the request form, reopen it later, and keep messaging while it is minimized. A human reply closes the form automatically.
  52. Sep 14, 2026
    New

    More choice for Ask AI

    Free, Pro, and Team accounts now get monthly AI credits, with more model choices on paid plans.

    • Free accounts start with GPT-4o mini. Pro and Team members can choose GPT-4o mini, GPT-4o, or GPT-5.6 Luna.
    • Compare models by their configured intelligence level and see the credit price before you choose.
    • Monthly limits, model access, and model credit prices are configurable by FieldRobin admins.
  53. Sep 14, 2026
    Improved

    Lower-cost customer chat AI

    Customer chat now uses a lower-cost model on its reviewed Azure route.

    • This change applies to website customer chat. Other FieldRobin AI features keep their current model.
  54. Sep 14, 2026
    Improved

    Clearer motion in the app

    Menus, dialogs, tabs, and status changes now move in a way that shows what just happened.

    • Search, switches, empty states, the dashboard, and chat now use the same short motion language, and reduced-motion settings still turn the animation off.
  55. Sep 14, 2026
    Fixed

    Steady chat updates

    Customer chat stays responsive without repeatedly reloading the open conversation.

    • The widget now polls every four seconds and updates only when a message or conversation state changes.
  56. Sep 14, 2026
    Fixed

    A reliable chat launcher

    The chat button stays visible while the website widget loads.

    • If chat cannot load, its message appears inside the opened widget instead of overflowing beside the button.
  57. Sep 13, 2026
    New

    Website customer chat

    Answer visitors, manage handoffs, and turn requests into service requests in FieldRobin.

    • Install a website widget and reply to visitors from a shared inbox.
    • AI answers only from FAQs and website pages you review and approve.
    • Hand off to a person and collect service details without booking work automatically.
    • Business owners confirm their chat privacy notice and content rights before AI answers can go live.
  58. Sep 12, 2026
    Improved

    Clearer website forms

    Publish and save stay with the form you are editing.

    • Learn more opens the Website forms help article.
    • Live forms show the FieldRobin logo under the submit button.
  59. Sep 12, 2026
    Improved

    A shorter app menu

    The current menu is now the default for every plan.

    • Today, Schedule, Jobs, Customers, Money, and Marketing stay at the top.
    • Everything else is in More.
  60. Sep 12, 2026
    Improved

    A clearer locations page

    Locations now sit in a table, and assignment settings have their own tab.

    • Name, type, address, Google listing, and status are in one table. Other actions sit in a menu.
    • Member access limits and unassigned records moved to Settings.
    • Locations and Settings use the same tabs as Jobs.
  61. Sep 12, 2026
    Fixed

    Pages stay in place while loading

    Jobs, Customers, and Money stay in place while usage data loads.

    • Empty quota banners no longer add a blank row above page content.
  62. Sep 11, 2026
    Improved

    A clearer app header

    The FieldRobin logo now sits in its own box next to your business and the page you are on.

    • On desktop, the logo stays in a box above the sidebar. The top bar shows the menu, your business, and the current page.
    • Sidebar sections such as CRM and Field service can be collapsed or expanded. FieldRobin remembers your choice.
  63. Sep 11, 2026
    Improved

    Safer email changes and public links

    Changing your login email now needs a confirmation, and customer estimate and request links are harder to guess.

    • To change the email on your account, enter your current password. FieldRobin emails the new address a confirmation link before the login email updates.
    • Estimate approve/decline links and request submit links now include a signature. Referral visits open a confirm page instead of recording a conversion on a simple GET.
  64. Sep 10, 2026
    Improved

    A clearer website form workspace

    Build website forms first, then review requests from the form that received them.

    • The form builder is now the primary workspace, with the field canvas, settings, and live preview visible without a submissions card pushing them below the fold.
    • A dedicated Submissions view keeps requests scoped to the selected website form, with pagination and direct links to the full request and any job.
    • Shared tabs and button styles make form actions easier to scan, while equal desktop columns give the live preview room to show the customer experience at full width.
  65. Sep 10, 2026
    Improved

    Clearer email sender names

    Emails now show whether they come from your business or from FieldRobin.

    • Customer messages use your business name followed by “via FieldRobin,” with “Business Owner via FieldRobin” when no business name is available.
    • FieldRobin marketing uses “The FieldRobin Team,” while account and system messages use “FieldRobin.”
    • Replies still go to the right business or team address without exposing a personal sender name in customer emails.
  66. Sep 10, 2026
    Improved

    Complete website form submissions

    Review every website form response in FieldRobin and in the notification email.

    • Submission details now include the submitted address, preferred date and time, notes, custom fields, upload filenames, configured select labels, and checkbox values.
    • Open a recent submission to use the existing lead, customer, estimate, and job conversion actions. Email notifications include a secure link to that page.
  67. Sep 9, 2026
    New

    Embed your own customer request forms

    Build responsive customer forms in FieldRobin with a drag-and-drop builder and add them to your website with an iframe.

    • Pick preset fields from a palette, place them on an empty canvas, reorder them, and reuse custom text, textarea, number, checkbox, dropdown, date, date/time, and upload fields.
    • Match your brand with a logo, color theme, typography, spacing, field layout, input style, button style, and confirmation message while previewing desktop and mobile layouts live.
    • Each submission updates or creates the right customer and adds a request, lead, or unconfirmed job with notifications and spam protection.
  68. Sep 8, 2026
    Improved

    Clearer MCP connection updates

    New MCP connections now let you choose read-only, customer-write, and job-write permissions during OAuth.

    • Server fixes and compatible tool changes take effect without reinstalling the FieldRobin connection.
    • New connections request granular write permissions up front, while existing read-only connections keep their current grant until you reconnect.
    • Settings shows the connected business, client health, catalog freshness, and a clear next step.
  69. Sep 4, 2026
    New

    Lifecycle email onboarding

    New customers can follow a clear path from signup to first value.

    • Email onboarding starts after verification and stops when you reach an activation goal.
    • You can pause, resume, or retry messages from Settings.
    • Unsubscribe and provider events stay connected so delivery status stays accurate.
  70. Sep 2, 2026
    New

    Quote line items on iOS

    Build detailed quotes from your phone without leaving the native app.

    • Add, edit, and price multiple quote lines with the same pricebook used on the web.
    • Hand-entered items stay available when a pricebook match is not needed.
    Quote line items in FieldRobin
  71. Sep 1, 2026
    Improved

    A clearer view of review growth

    Review reporting now shows what happened at each step of the request flow.

    • Track delivered requests, unique clicks, attributed reviews, and conversion rates.
    • Compare equal time windows to spot changes without calling the result causal.
    • Email delivery status now stays connected to the matching campaign event.
  72. Aug 30, 2026
    New

    Work by location

    Keep work for multiple shops or service areas in one business account.

    • Create physical and service-area locations and switch context from the web or iOS app.
    • Jobs, leads, quotes, invoices, reviews, and reports follow the selected location.
    • Owners can assign locations to team members when tighter access is needed.
    Jobs workspace in FieldRobin
  73. Aug 28, 2026
    New

    A better business directory

    Local service businesses can now show up with more useful, trustworthy details.

    • Directory listings support logos, photos, services, contact details, and industry information.
    • Search and detail pages use cleaner media and clearer listing status.
    • Businesses can suggest a listing, while operators can review and publish it.
  74. Aug 28, 2026
    Improved

    More reliable email

    Customer emails now have safer defaults and clearer delivery controls.

    • Messages include a readable plain-text version and responsive, accessible HTML.
    • One-click unsubscribe works across newsletters and marketing email.
    • Confirmed bounces, spam reports, and unsubscribes can stop future sends.
  75. Aug 25, 2026
    Improved

    Safer, more useful Ask AI

    Ask AI now uses more grounded business context and clearer quality checks.

    • Answers use verified customer, job, invoice, and review records instead of loose guesses.
    • Business context stays separate when you switch between workspaces.
    • Helpful, privacy-safe feedback helps us improve answers without storing raw customer data.
  76. Aug 18, 2026
    New

    Know where customers came from

    Capture acquisition source when a customer enters your pipeline.

    • Record sources such as referrals, Google, social media, repeat work, or word of mouth.
    • The empty Ask screen now offers short next steps instead of a blank workspace.
  77. Aug 14, 2026
    Improved

    AI assistant gets better at everyday work

    Ask AI now handles broader reads while keeping actions reviewable.

    • Conversation history and reports make it easier to return to useful answers.
    • The assistant can read service requests, reports, jobs, quotes, and invoices with bounded context.
    • Restart-safe sessions and approval checks keep work recoverable when a provider is slow.
    FieldRobin AI assistant
  78. Aug 11, 2026
    New

    Ask AI can do more

    Ask AI can prepare messages and record changes for review.

    • Create, update, and delete CRM records after you review the proposed change.
    • Manage leads, jobs, quotes, invoices, photos, reviews, referrals, and reactivation campaigns.
    • Messages and record changes proposed by Ask AI wait for your approval.
  79. Aug 8, 2026
    Improved

    Automations with clearer next steps

    Follow-up recommendations now explain what to do and why.

    • Review, referral, reactivation, broadcast, and payment workflows live in one automation area.
    • Recommendations connect back to real customers, jobs, and invoices.
    • You can review drafts before anything customer-facing is sent.
  80. Jul 31, 2026
    New

    Faster Ask AI replies

    AI responses now appear as they are generated, so you can start reading sooner.

    • Token streaming makes longer answers feel immediate on web and iOS.
    • Approval cards let you edit a proposed change before it runs.
    • The Back Office Report turns a quick business check into a practical action list.
    FieldRobin dashboard and AI assistant
  81. Jul 29, 2026
    New

    Job detail follows the work

    The job page now keeps the next action visible from start to finish.

    • Stage-based job details show status, visits, notes, and the next step in one view.
    • Finish a job with an invoice prefilled from its quote.
    • Invoice and job payment status stay in sync, with manual paid and unpaid controls.
    Job stages in FieldRobin
  82. Jul 25, 2026
    New

    Quotes can move through revisions

    Give customers a clear way to approve, decline, or request a change.

    • Add client messages, terms, discounts, and pricebook lines to a quote.
    • Customer change requests create an immutable revision history.
    • Businesses get email and push notifications after a customer responds.
  83. Jul 24, 2026
    New

    Find local work and choose a plan

    The public directory and plan controls are easier to understand and use.

    • Browse Houston service businesses with clearer filters, profiles, and contact details.
    • Free, Pro, and Team plans now explain limits and unlocks where you need them.
    • Forms save recoverable drafts so a phone call or tab close does not erase your work.
  84. Jul 22, 2026
    Improved

    A calmer daily workspace

    The guided workspace puts today’s work and next actions first.

    • Today, Jobs, Schedule, Money, Customers, Marketing, and Settings hubs group related work.
    • Attention rows link directly to the next useful action.
    • Navigation and action events help us see where the workspace needs improvement.
  85. Jul 17, 2026
    New

    Stay in the loop

    Important work is easier to reach from a phone or a shared link.

    • Native iOS push notifications can open the right job, lead, or approval.
    • Short links for jobs, quotes, requests, and pre-service messages are easier to share.
    • Older public links now redirect safely instead of leaving customers at a dead end.
  86. Jul 15, 2026
    New

    Try FieldRobin without a card

    Start a trial and send real work from the same account.

    • The trial starts without a credit card and includes the features covered by your plan.
    • Send a quote to a client from web or iOS, with a shareable link as a backup.
    • Calendar and routing times now respect the business timezone.
  87. Jul 10, 2026
    Fixed

    Safer outbound messages

    Follow-ups now have stronger checks before they reach a customer.

    • Consent, quiet hours, duplicates, and usage limits are checked before delivery.
    • Message history and delivery records make a send easier to audit.
  88. Jun 23, 2026
    New

    Find government contracts

    A free tool helps service businesses find relevant public opportunities.

    • Search cached SAM.gov opportunities by industry, location, NAICS, and PSC code.
    • Open a full detail page with attachments, deadlines, and points of contact.
    • Save or alert on opportunities without repeatedly spending your daily search quota.
  89. Jun 19, 2026
    New

    Schedule with a map

    Plan the day with addresses, route order, and drive-time context.

    • Customer and job pages can resolve addresses and show map navigation.
    • Schedule view includes a day route, distance, and drive-time estimates.
    • Warnings call out long travel between stops before the day gets away from you.
    FieldRobin jobs workspace
  90. Jun 13, 2026
    New

    Pipeline follow-up

    Keep inbound conversations moving without losing the customer context.

    • Threads show priority, response deadlines, customer wait time, and next actions.
    • Merge related conversations and link them to the right customer.
    • Assisted recommendations can draft a reply, send an invoice, or schedule a follow-up for approval.
  91. Jun 11, 2026
    New

    Talk through work with AI

    Use voice or text to get from a question to a useful next step.

    • Speech recognition and saved chat history make quick job questions easier on mobile.
    • Ask AI can prepare service-request outreach and keep a rolling conversation summary.
    • Suggestions stay editable before any message is sent.
  92. Jun 8, 2026
    Improved

    Shorter review links and faster setup

    Share review requests more easily and bring existing customers with you.

    • Review and job tracking links are shorter and easier to read aloud or text.
    • Customer CSV import now supports search, validation, and clearer error feedback.
    • Public service-request and review pages handle old links safely.
  93. Jun 4, 2026
    New

    SMS that fits your workflow

    Text messages now use a provider built for reliable business follow-up.

    • Telnyx powers review requests, lead follow-up, and delivery events.
    • Consent, STOP/HELP, quiet hours, and usage limits stay part of the send flow.
    • Service-request outreach shows a preview before you send.
  94. Jun 2, 2026
    Improved

    A better first week

    The setup flow now shows what to do next and why it matters.

    • The onboarding wizard guides business details, team setup, and the first automation.
    • An activation checklist keeps unfinished setup visible without blocking the app.
    • The flow handles invite-only access and email verification more clearly.
  95. May 25, 2026
    New

    Reputation is part of the job

    Review requests, feedback, and brand content now start from completed work.

    • Use job closeout to prepare review and referral follow-ups with the right customer context.
    • Public reputation pages give each business a simple place to show trust signals.
    • Ad and social drafts turn approved job details into lightweight marketing content.
    Review management in FieldRobin
  96. May 20, 2026
    New

    Less setup work

    Account setup and business files are easier to finish and safer to store.

    • Onboarding includes billing promotions, address details, and a clearer business profile.
    • Business logos and job photos use private storage with safer download handling.
    • Uploads are resized and converted for faster customer-facing pages.
  97. May 18, 2026
    New

    Review requests after every job

    The first reputation workflow connects completed jobs to customer feedback.

    • Set up review links and send a request when a job is complete.
    • Add one follow-up when a customer has not responded.
    • Review settings and delivery status are visible in one guided flow.
  98. May 15, 2026
    New

    Invite-only signup

    Early businesses can request access while operators keep signups controlled.

    • Visitors can request access without creating a partial account.
    • Approved requests send an invite and guide the person through email verification.
  99. May 13, 2026
    New

    Let customers start the conversation

    Share a form that collects the job details you need before a call.

    • Customers can describe a request, add contact details, and attach photos from a public link.
    • Submissions arrive in an inbox where you can review, filter, and follow up.
    • A request can become a lead without retyping the customer’s information.
  100. May 4, 2026
    New

    Quotes, pricebooks, and operations

    The workspace grew beyond a simple job list.

    • Create quotes, manage reusable pricebook items, and track service bundles.
    • Inventory, parts, routing, complaints, and scorecards give teams a shared operations view.
    • Business settings, team members, and plan access live in one workspace hub.
  101. May 2, 2026
    New

    FieldRobin launch

    FieldRobin launched with the core tools a small home-service business needs every day.

    • Run customers, leads, jobs, quotes, invoices, and today’s schedule in one workspace.
    • Send payment links and reminders so completed work turns into cash sooner.
    • Ask AI answers questions about jobs, customers, and invoices. Review proposed changes before applying them.
    FieldRobin dashboard

We keep these notes focused on changes you can feel in your day. Small engineering updates stay out of the list.

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AI-native field service management software for Solo, Crew, Growing, and Medium businesses — jobs, scheduling, invoicing, reviews, and AI follow-ups in one app.

Launching soon on UneedFieldRobin - AI-native field service software that runs your back office. | Product Hunt
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