Locked Ask AI models
Free accounts can see paid Ask AI models before upgrading.
- Paid models stay visible in Ask AI and are locked on the Free plan. Choosing one opens plans in the app.
A short history of the features and fixes that make daily work easier for home-service businesses.
Updated through October 3, 2026
Free accounts can see paid Ask AI models before upgrading.
Free accounts can send 10 emails a month.
New pages connect FieldRobin workflows to the outcomes service businesses need.
Ask AI adds four models with credit prices based on token cost.
Everyday Ask AI answers use GPT-6 Luna Pro.
New pages explain Customer Chat, Website Forms, Ask AI, AI agents, and voice capture.
AI assistants can follow FieldRobin’s public guide without hitting a sign-in page.
FieldRobin now publishes a clear, citable guide to its product and website chat setup.
Visitors can fill out a service request without leaving the chat flow.
Visitors can choose a conversation or service request from a clearer chat home screen.
Add more FAQ and website sources, and let AI find the sections that best answer a visitor’s question.
Long questions, links, and messages now wrap inside the chat panel.
Customer chat gives conversations more room and uses a smaller, more visible launcher.
Customer chat contact cards now use the current phone number in your business profile.
Choose chat hours and get a clear status when AI replies are paused.
Pro and Team now include 500 customer-chat AI replies each month, with extra replies available after you use them.
Visitors can message FieldRobin while browsing the public site.
Product tips now reflect what you have already done in FieldRobin.
Workspace and branding choices now stay inside business cards at smaller widths.
Export business data before deletion, and confirm deletion by typing the exact business name.
Businesses can tailor the question pills visitors see when customer chat opens.
The Powered by FieldRobin logo now links to fieldrobin.com.
Calendar bookings now show the job name and customer together.
Updating a customer address now updates linked schedule jobs that use the customer's default address.
The token list now works for browser sessions and API-token sessions.
The app shell now stays on screen while you move between pages.
The Ask AI model picker now explains model access and plan requirements where you choose a model.
Reports, complaints, and team pages are easier to scan, and tabs stay consistent on smaller screens.
New accounts must finish onboarding before entering the app.
AI clients now receive one consistent FieldRobin tool catalog when they discover or start an MCP connection.
FieldRobin MCP connections now have clearer setup guidance and safer access defaults.
Open customer chats now reconnect after a deployment without losing the conversation or a draft.
Empty-state illustrations now keep their artwork edge without an added frame.
The message box stays compact until a visitor writes multiple lines, and the widget footer is easier to distinguish.
The chat close control now sits clearly below the conversation window and follows FieldRobin branding.
Visitors can manage their chat window and keep a copy of the conversation from one quick-actions menu.
Customer chat now follows the same page header, tabs, buttons, and form controls used across the app.
App pages now keep scrolling inside the current page content when panels or data change.
When AI cannot confirm the main answer, customer chat now shows verified ways to continue.
The message composer focus ring now follows its rounded shape.
Customer chat keeps question prompts available after each AI answer without making another model request.
Customer chat keeps the header focused on business hours while starter questions show when AI is ready to help.
Visitors can start with common questions, and AI answers are clearly labeled.
Press Enter to send a message from the chat composer without reaching for the send button.
Opening or closing a popup no longer briefly flickers the app content.
The customer chat footer now uses the full FieldRobin logo alongside its localized attribution.
AI can cover closed hours or busy periods, while visitors see who is available and can reach the right next step.
Visitor and business limits, risk checks, and safe answer reuse help limit unexpected AI use.
Normal chat polling no longer blocks service request submissions.
Conversation and message times now use your configured time zone.
The service request form no longer takes over website chat after a handoff.
Free, Pro, and Team accounts now get monthly AI credits, with more model choices on paid plans.
Customer chat now uses a lower-cost model on its reviewed Azure route.
Menus, dialogs, tabs, and status changes now move in a way that shows what just happened.
Customer chat stays responsive without repeatedly reloading the open conversation.
The chat button stays visible while the website widget loads.
Answer visitors, manage handoffs, and turn requests into service requests in FieldRobin.
Publish and save stay with the form you are editing.
The current menu is now the default for every plan.
Locations now sit in a table, and assignment settings have their own tab.
Jobs, Customers, and Money stay in place while usage data loads.
The FieldRobin logo now sits in its own box next to your business and the page you are on.
Changing your login email now needs a confirmation, and customer estimate and request links are harder to guess.
Build website forms first, then review requests from the form that received them.
Emails now show whether they come from your business or from FieldRobin.
Review every website form response in FieldRobin and in the notification email.
Build responsive customer forms in FieldRobin with a drag-and-drop builder and add them to your website with an iframe.
New MCP connections now let you choose read-only, customer-write, and job-write permissions during OAuth.
New customers can follow a clear path from signup to first value.
Build detailed quotes from your phone without leaving the native app.

Review reporting now shows what happened at each step of the request flow.
Keep work for multiple shops or service areas in one business account.

Local service businesses can now show up with more useful, trustworthy details.
Customer emails now have safer defaults and clearer delivery controls.
Ask AI now uses more grounded business context and clearer quality checks.
Capture acquisition source when a customer enters your pipeline.
Ask AI now handles broader reads while keeping actions reviewable.

Ask AI can prepare messages and record changes for review.
Follow-up recommendations now explain what to do and why.
AI responses now appear as they are generated, so you can start reading sooner.

The job page now keeps the next action visible from start to finish.

Give customers a clear way to approve, decline, or request a change.
The public directory and plan controls are easier to understand and use.
The guided workspace puts today’s work and next actions first.
Important work is easier to reach from a phone or a shared link.
Start a trial and send real work from the same account.
Follow-ups now have stronger checks before they reach a customer.
A free tool helps service businesses find relevant public opportunities.
Plan the day with addresses, route order, and drive-time context.

Keep inbound conversations moving without losing the customer context.
Use voice or text to get from a question to a useful next step.
Share review requests more easily and bring existing customers with you.
Text messages now use a provider built for reliable business follow-up.
The setup flow now shows what to do next and why it matters.
Review requests, feedback, and brand content now start from completed work.

Account setup and business files are easier to finish and safer to store.
The first reputation workflow connects completed jobs to customer feedback.
Early businesses can request access while operators keep signups controlled.
Share a form that collects the job details you need before a call.
The workspace grew beyond a simple job list.
FieldRobin launched with the core tools a small home-service business needs every day.
