---
title: "Review Management"
description: "Draft and send Google review requests after completed jobs. Outbound messages wait for your approval by default (shadow mode)."
canonical_url: https://fieldrobin.com/features
markdown_url: https://fieldrobin.com/ai/features/review-management.md
content_type: product_feature
product: FieldRobin
company: Doorkeeper Labs LLC
updated_at: 2026-09-22
language: en
---

# Review Management

## Summary

Draft and send Google review requests after completed jobs. Outbound messages wait for your approval by default (shadow mode).

## Capabilities

- Create review request drafts after completed jobs
- Paste a Google review link per location. Official Google Business Profile connect stays gated until API approval
- Approve, edit, or reject outbound review messages (shadow mode by default)
- Track review-related follow-up from the same job and customer records used for scheduling and invoicing

## Who It Is For

Solo (1 technician/user), Crew (2–5), Growing (6–15), and Medium (16–50) home-service businesses, including HVAC, plumbing, electrical, landscaping, cleaning, pest control, handyman, and pressure washing businesses.

## Related

- [FieldRobin Field Service Management](https://fieldrobin.com/ai/field-service-management.md)
- [FieldRobin Pricing](https://fieldrobin.com/ai/pricing.md)
- [Scheduling Software for Home Service Businesses](https://fieldrobin.com/ai/features/scheduling-dispatch.md)
- [Field Service Invoicing Software for Contractors](https://fieldrobin.com/ai/features/invoices.md)
- [Job Management Software for Field Service Crews](https://fieldrobin.com/ai/features/job-management.md)
- [Payment Collection for Home Service Businesses](https://fieldrobin.com/ai/features/payments.md)

## Source

Canonical page: https://fieldrobin.com/features