Customer info in too many places
Phone contacts, spreadsheets, and text threads mean the next visit starts with a search.
Customer management
Customer historyon every job.
Addresses, visit history, notes, invoices, and review activity on one profile — not scattered across texts and spreadsheets.
- Full job history per customer
- Multiple service addresses
- Notes, reviews, and invoices together
The problem
You should not search before every knock.
When customer context lives in contacts, texts, and spreadsheets, every callback starts ten minutes behind.
Multiple properties, one messy record
Rentals and repeat customers with several addresses need clear history per location.
No context before you knock
Arriving without prior notes, equipment details, or open invoices wastes the first ten minutes.
Customer management
Every customer, address, and visit in one profile.
Profiles
Full job history
Scroll visits, notes, and invoices before you knock.
Locations
Multiple service addresses
Rentals and repeat customers — right address on every new job.
Notes
Gate codes and equipment
Persistent notes — not lost in a text thread.
Reviews
Request history per customer
See review asks sent, opened, and posted — tied to completed jobs.
Leads
Lead to customer in one flow
Convert inbound estimates to customers and jobs without retyping.
How it works
Add, run jobs, show up prepared.
Add or import the customer
Create a profile with contact info and service addresses — ready for the first job.
Run jobs on the record
Every visit adds notes, photos, invoices, and review activity to the same profile.
Show up with context
Open the customer before the next callback — full history in seconds.
What you get
Profiles built for repeat work.
History, locations, and follow-up activity — ready before you roll up.
Profiles with full job history
Every visit, note, invoice, and review tied to the customer — scroll back before you roll up.
Addresses and service locations
Multiple properties per customer with clear labels — right address on every new job.
Notes that persist
Gate codes, pet warnings, and equipment models stay on the record — not in a lost text.
Reviews and follow-up history
See review requests sent, opened, and posted — plus payment and invoice status.
Works with FieldRobin
Customers connect jobs, scheduling, and reviews.
Every visit adds to the profile — scheduling, invoicing, and review requests stay in context.
Jobs board
- Today, upcoming, and completed in one view
- Notes and photos on every ticket
- Invoice and review from the same job
Center of the workflow
Learn moreScheduling
- Calendar and board stay in sync
- Reschedule from the field
- Completed visits flow to billing
Plan the route
Learn moreInvoicing
- Invoice from completed jobs
- Payment links by text or email
- Automated overdue reminders
Get paid faster
Learn more
FAQ
Common questions
Quick answers on plans, automation, and how FieldRobin fits a small crew. Need more detail? See the full FAQ or email us.
What does FieldRobin do?
FieldRobin is field service management software for home service businesses. Run jobs, customers, scheduling, invoicing, Google reviews, follow-ups, and AI automation in one app — built for owner-operators and small crews.
Is FieldRobin a field service management app?
Yes. FieldRobin is a full FSM platform for home service businesses — jobs, customers, scheduling, invoicing, and payments are the foundation. Google review requests, referrals, reactivation, and AI follow-up run from the same job records.
Is FieldRobin only for Google reviews?
No. Review management is built into the workflow, not a separate product. You can run your whole shop — schedule work, manage customers, send invoices, and automate follow-ups — with Google review requests as one step after a completed job.
Can I use FieldRobin on my phone?
Yes. Use FieldRobin in your mobile browser or our iOS and Android apps for field work. Account creation and subscription billing are web-only today.
Can I send invoices from FieldRobin?
Yes. Create invoices from completed jobs, send payment links, and run automated payment reminders — on the same customer record as your review and follow-up automation.
Does FieldRobin automate review requests?
Yes. After you mark a job complete, FieldRobin can send a Google review request by text. You approve wording first, track opens and clicks, sync posted reviews, and send one reminder when it helps.
Do AI features send messages automatically?
Customer-visible actions are approval-first by default. You review, edit, approve, or reject drafts before anything is sent. You control what runs and when.
Do you offer a free plan?
Yes. Start free with jobs, customers, invoices, and review requests at strict limits — no credit card required. Starter, Advanced, and Growth unlock more automation, higher limits, and team features when you are ready.
Can small teams use FieldRobin?
Yes. FieldRobin is built for owner-operators and small home service teams. The Growth plan supports up to five team members on one shared jobs board, customer records, and automation workspace.
Can I cancel anytime?
Yes. Cancel from Workspace → Settings on the web. You keep access through the end of your current billing period.
Can one customer have multiple addresses?
Yes. Add service locations per customer — each job picks the right address.
Does customer history include invoices and reviews?
Yes. Invoices, payments, review requests, and job notes all live on the customer profile.
Know every customer before you arrive
Keep customer history, jobs, and follow-up on one record. Start free, no credit card required.
Start free and keep customer history, jobs, and follow-up on one record.
No credit card required to start. Cancel anytime.