Job details scattered across texts
Addresses, gate codes, and change orders buried in group chats mean callbacks start blind every time.
Job management
Run every job from one daily board.
Field service job management on one board — today, upcoming, and completed work with customer history, notes, photos, and invoice activity on the same record.
- Jobs board for today and the week ahead
- Notes and photos on every visit
- Invoice and review follow-up from the job
The problem
Job details should not live in group texts.
When status, addresses, and change orders scatter across tools, callbacks start blind and billing waits.
Status updates that never reach the office
When only the tech knows a job is done, invoicing and review asks wait until someone asks.
No single view of the week
Paper lists and separate calendars make it easy to double-book or miss a promised callback.
Job management
Every visit on one board — from booked to paid.
Status, notes, photos, and follow-up on the job record — not scattered across texts and separate apps.
Board
Today, upcoming, and done
Filter the jobs board by status — emergencies, maintenance, and callbacks on one screen.
Context
Customer history on the ticket
Addresses, prior notes, and equipment details travel with every job.
Field notes
Photos and notes from the van
Attach before/after photos and visit notes before you leave the driveway.
Invoices
Bill from the completed job
Send invoices and payment links from the same ticket — reminders until paid.
Reviews
Ask after every completed visit
Trigger Google review requests when work is done — track opens and send one reminder.
How it works
From booked visit to paid job.
Create or schedule the job
Add a lead or pick a customer, set the visit, and drop it on today's board.
Run the visit and update status
Move the job through in progress to done — notes and photos stay on the ticket.
Bill and follow up
Invoice from the completed job and let payment and review reminders run automatically.
What you get
Everything on the job record.
Board views, field notes, and follow-up — without switching apps between stops.
Jobs board for your route
Filter by today, upcoming, in progress, and completed — emergencies and maintenance on one screen.
Customer context on every ticket
Addresses, prior notes, and equipment history travel with the job — no digging through texts.
Photos and notes from the field
Attach before/after photos and visit notes before you leave the driveway.
Reviews and invoices from the job
Mark complete, send the invoice, and trigger the Google review ask — same record, same workflow.
Works with FieldRobin
A job keeps the next steps on the same record.
As work moves from scheduled to complete, customer details, notes, photos, invoicing, and review follow-up stay attached to the job.
Scheduling
- Calendar and board stay in sync
- Reschedule from the field
- Completed visits flow to billing
Plan the route
Learn moreCustomers
- Full visit and invoice history
- Multiple service addresses
- Notes that persist
Context on every knock
Learn moreInvoicing
- Invoice from completed jobs
- Payment links by text or email
- Automated overdue reminders
Payment follow-up on the job
Learn more
FAQ
Common questions
Answers about FieldRobin features, AI, and plans.
What does FieldRobin do?
FieldRobin helps service businesses manage customers, jobs, schedules, estimates, invoices, payments, and follow-up in one workspace.
Can I add chat or a form to my website?
Add Customer Chat for visitor questions and service requests, or embed a Website Form to collect job details. Chat can answer from sources you approve when enabled. Forms collect requests; they do not confirm appointments.
Can I use FieldRobin on my phone?
Yes. Use FieldRobin in your phone's browser. Create your account and manage your subscription on the web.
Can I send invoices from FieldRobin?
Yes. Create an invoice from a job, send a payment link, and set payment reminders.
Can FieldRobin send review requests?
Yes. Set up Google review requests after completed jobs and review the message before it goes out.
How are Ask AI, AI agents, and Customer Chat different?
Ask AI answers signed-in team members' questions about records they can access. AI agents run a task you choose and show proposed actions for review. Customer Chat serves website visitors and can answer from approved sources when enabled.
Does FieldRobin have a free plan?
Yes. Free includes jobs, customer records, and invoices within plan limits. Pro is $29/month and Team is $79/month. Paid plans start with a 14-day trial and do not require a card. See pricing for current details.
How many people can use Team?
Team supports up to five members across three businesses. Contact FieldRobin to discuss larger teams.
Can I manage jobs from my phone?
Yes. Use the mobile web app to create, update, and complete jobs.
Does job management include scheduling?
Yes. Calendar and board views share the same jobs — schedule visits and track status without switching tools. See scheduling for route planning detail.
What is field service job management software?
It is software that tracks each service visit from booked to paid: customer, address, status, notes, photos, invoice, and follow-up on one record—so the office and the field share the same truth.
Can I invoice and ask for a review from the same job?
Yes. Mark the job complete, send the invoice or payment link, and start a Google review request from the same record. Review the message before sending it.
Is FieldRobin only a jobs board?
No. Jobs sit at the center of FieldRobin, but the same app covers customers, scheduling, estimates, invoicing, payments, and review automation for Solo, Crew, Growing, and Medium operations.
Run every job from one daily board
Run jobs, customers, invoicing, and review follow-up from one app — for Solo, Crew, Growing, and Medium operations. Start free, no credit card required.
Start free and keep visits, customer details, and job notes together.
No credit card required to start. Cancel anytime.