Legal
Privacy Policy
Effective date: May 4, 2026
This Privacy Policy explains what data FieldRobin collects, how we use it, when we share it, and what rights you have. It applies to our website, web app, and iOS/Android mobile applications.
1. Controller and Contact
FieldRobin is the controller for personal data described in this policy.
Privacy contact: [email protected]
Privacy contact: [email protected]
2. Data We Collect
Account data: name, email, login details, business profile information.
Business records: customers, leads, jobs, quotes, invoices, notes, reminders, and related workflow status.
Communications data: support messages and service notifications.
Technical and usage data: device/app/browser metadata, log events, diagnostics, and feature interactions.
AI workflow data: prompt context, model outputs, and approval/rejection actions needed to provide AI-assisted features safely.
Business records: customers, leads, jobs, quotes, invoices, notes, reminders, and related workflow status.
Communications data: support messages and service notifications.
Technical and usage data: device/app/browser metadata, log events, diagnostics, and feature interactions.
AI workflow data: prompt context, model outputs, and approval/rejection actions needed to provide AI-assisted features safely.
3. Mobile Permissions
Depending on features you use, mobile apps may request camera, microphone, photo library, notifications, or similar permissions.
4. How We Use Data
We use data to provide and secure the Service, process subscriptions, sync your account across devices, run requested automations, improve reliability, detect abuse, provide support, and meet legal obligations.
5. Legal Bases (Where Required)
We process personal data under one or more of: contract performance, legitimate interests, legal obligations, and consent where required.
6. AI Processing Disclosure
AI features may process selected business record content to generate drafts, summaries, and recommendations. Outputs should be reviewed before customer-facing use.
7. Sharing of Data
We do not sell personal information. We may share data with service providers under contractual safeguards and disclose data when legally required.
8. Data Retention
We retain data as needed to provide the Service and for legal/business purposes. AI chat history is retained until you delete it or until the configured workspace retention period expires. Operational logs are typically retained up to 12 months.
9. Security
We use reasonable technical and organizational safeguards, including encryption in transit and access controls.
10. Your Rights and Choices
Depending on your location, you may request access, correction, deletion, portability, or restriction/object to processing.
11. Account and Data Deletion
You may request account deletion from settings or by contacting us; some data may be retained as required by law.
12. Region-Specific Notices
California: we do not sell/share for cross-context advertising. EEA/UK: you may lodge complaints with supervisory authorities.
13. Children
The Service is not directed to children under 13 (or higher where required).
14. International Transfers
Data may be processed in countries other than where you live with required safeguards.
15. Changes to this Policy
We may update this policy periodically and will post a new effective date.
16. Contact
Privacy questions: [email protected]